Terms & Conditions

QUOTATIONS

  • All quotations supplied are valid for 30 days only. Following this, changes in prices may apply
  • Verbal quotations/estimates must be supported by written confirmation to be valid and binding
  • Only work detailed in the written quotation is being accounted for. Additional work/tasks/requests not covered in the original quotation may result in additional fees
  • The Original Wordsmith Ltd typically charges on a price-per-project basis, which is always agreed in advance

SECURING PROJECTS

  • Projects can only be scheduled on receipt of the initial deposit or payment
  • For new clients:
    • Full payment is required upfront if working with a new client for the first time
    • Until such time that a new client has been met in person, full payment upfront for subsequent projects will continue to be required
  • For existing clients:
    • For projects over £500, a deposit of 50% is required before work commences. Final payment is due immediately on completion of the project
    • For projects of £500 and under, full payment is required upfront
  • Monthly retainer agreements are to be paid one month in advance at all times
  • Until any required initial payments have been received, projects cannot be scheduled in and other jobs may take precedence
  • Projects will only begin one a contract has been signed and returned

PAYMENT METHODS

  • All payment is to be paid via bank transfer, cash or cheque, unless otherwise agreed
  • The Original Wordsmith Ltd does not charge VAT
  • Payments made later than 28 days after invoicing may be considered actionable and interest charged according to the Late Payment of Commercial Debts (Interest) act 1998
  • The existence of an ‘end of following month’ payment practice in your company’s handling of accounts payable will in no way alter your obligation to make payment on the due date shown on any invoice. If your company wishes to enforce such a payment policy, please discuss this before contracting

CONFIRMATION AND CANCELLATION

  • Clients will incur no charge for cancelling a project under discussion before the initial payment has been made
  • Once a project has begun, refund of previous payments is not possible. However, depending on the work completed at the stage of cancellation and the overall budget, a portion of the funds may be returned

OWNERSHIP AND COPYRIGHT

  • The final materials will become the property of the client only upon full payment of the project
  • If final payment is NOT received as agreed, all written and visual work and concepts will remain the property of The Original Wordsmith Ltd, until payment has been received
  • The Original Wordsmith Ltd retains the right to publish extracts of work completed for clients for the purposes of self-promotion (e.g. on our website), unless specifically prohibited by a signed non-disclosure agreement
  • The client confirms that they own the copyright for any written or visual materials that they supply to be incorporated within their project. Should there be a copyright dispute between the client and a third party regarding any such material, The Original Wordsmith Ltd is indemnified against any claim that is made with regards to a breach of copyright
  • The client is solely responsible for ensuring that all material and information provided is free from existing copyright and/or that they have all necessary permissions if not

PROJECT SIGN-OFF

  • All projects include two rounds of amendments, if required (should further amendments be required, these may be given at the discretion of The Original Wordsmith Ltd)
  • Any required amendments are to be advised within 10 days of completion of the first full draft
  • Should no amendments be requested within 10 days, it will be assumed that the project has been signed off
  • Once a project had been signed off (or presumed signed off if no amendments are requested within 10 days) any further work or amendments relating to the project will be quoted for separately
  • Clients accept full responsibility for ensuring the accuracy and truthfulness of their product or service and must immediately advise The Original Wordsmith Ltd if anything written is in any way untrue, inaccurate and/or misleading